Support2020-05-06T16:03:56-05:00

How can we help?

FAQ

How do I login to Darcy Connect?2020-04-27T17:23:32-05:00

If you are a new user, simply click the “Sign In” button on the menu and click “Register Now” to create your account. If your company is not a member of Darcy Partners and you would like to receive access, please contact us here.

If I see a topic of interest, how do I reserve my seat?2020-04-27T17:19:23-05:00

Once you are signed in, simply click on one of the upcoming events that interest you and click “invite myself” at the bottom of the page to reserve your seat. On this page, you will also see additional information about the event including the agenda, logistics, flyers or video previews, and more.

Can I invite a colleague to attend a Virtual Forum?2020-04-27T11:08:31-05:00

Absolutely, if you see an event that you think would be of interest to a colleague, tell them to register on Darcy Connect and they will be able to self-register to the events of their choosing.

How do I access presentation materials from a Darcy event?2020-04-27T16:23:45-05:00

After an event, go back to the same page you used register and you will see new “Presentations” and “Recording” tabs that will contain the presentation materials and recordings respectively for that research topic.

I saw a really interesting technology provider at your event, how do I get in touch with them?2020-04-27T17:18:11-05:00

For ease of use, contact details for a technology provider that presented at a particular event will be located on the presentation materials for that event. If additional assistance is needed, please contact us here.

I am having trouble registering on Darcy Connect2020-04-27T15:42:40-05:00

If you work for a company that is a member of Darcy Partners and you are encountering an error when registering, please check to make sure that the email you are using in associated with the company, and not a personal email. If you are still encountering issues, please use the live chat function to report your problem and we will work to get it resolved as quickly as possible. Note that you must be a member of Darcy Partners in order to access Darcy Connect. If you are unsure of your company’s membership status, please contact us here.

Other technical issues2020-04-27T17:23:26-05:00

If you encounter any technical issues such as a loading screen not working properly, or an unexpected error message while using Darcy Connect, please contact us here or use the live chat function.

Video Tutorials

What is Darcy Partners?

Zoom Tutorial for Darcy Virtual Forums

Darcy Connect – Feature Updates (April 2020)

Darcy Connect Basics (May 2020)

Contact Support

Darcy Partners Technical Support

Email: darcy@darcypartners.com

Phone: 346.388.2474