Members Support2020-10-07T15:59:47-05:00

Member Support

FAQ

How do I login to Darcy Connect?2020-06-26T10:34:23-05:00

If you are a new user, simply click the “Sign In” button on the menu and click “Create Account” to create your account. If your company is not a member of Darcy Partners and you would like to receive access, please contact us here.

If I see a topic of interest, how do I reserve my seat?2020-06-24T14:29:50-05:00

Once you are signed in, simply click on one of the upcoming events that interest you and click the toggle next to “Add to Calendar” at the top of the page to reserve your seat. On this page, you will also see additional information about the event including the agenda, logistics, video previews, and more.

Can I invite a colleague to attend a Virtual Forum?2020-09-29T15:34:53-05:00

Absolutely, if you see an event that you think would be of interest to a colleague, click the “Share” button and you’ll be prompted to send them an invite email. You can also copy the URL of the Forum page and share it with them directly. Once received, they will be able to self-register to the events of their choosing.

How do I access presentation materials from a Darcy event?2020-06-24T14:30:34-05:00

After an event, go back to the same page you used to register and you will see a new “Content” tab that will contain the presentation materials and recordings respectively for that research topic.

I saw a really interesting technology provider at your event, how do I get in touch with them?2020-09-29T16:30:12-05:00

If you’d like to get more information on a specific company, you can click on the Innovators tab at the top and search for that company’s Storefront. Once on their storefront, select “Take Action” and click “Vendor Meeting”.

I am having trouble registering on Darcy Connect2020-09-29T16:43:57-05:00

If you work for a company that is a member of Darcy Partners and you are encountering an error when registering, please check to make sure that the email you are using is associated with the company, and not a personal email. If you are still encountering issues, please use the live chat function and select Software Support to report your problem. We will work to get it resolved as quickly as possible. Note that you must be a member of Darcy Partners in order to access Darcy Connect, if you are unsure of your company’s membership status, please contact us here.

Other technical issues2020-09-29T16:52:03-05:00

If you encounter any technical issues such as a loading screen not working properly, or an unexpected error message while using Darcy Connect, please contact us here or use the live chat function and select Software Support.

Video Tutorials

What is Darcy Partners?

Zoom Tutorial for Darcy Virtual Forums

Darcy Connect Basics (July 2020)

Contact Support

Darcy Partners Technical Support

Email: darcy@darcypartners.com

Phone: 346.388.2474