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IronSight (acquired by Kabal) focuses on optimizing industrial workflows from end to end in real-time. Request, schedule, execute, document, and analyze all from one simple application that offers two-sided communication between operators and service providers
Published November 25, 2020
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Updated April 29, 2025
Oil & Gas
Production
Product Overview
Overview
IronSight’s core offering is Field Logistics and Operations Workflow software, designed to help field operations teams increase visibility, reduce OPEX, and streamline administration. IronSight’s configurable workflow can be used for a wide range of services such as fluid and OCTG hauling, maintenance, rig workovers, construction, skilled trades, and much more. IronSight clients can also choose to add a unique offering to their deployment – Dispatch as a Service (DaaS), which embeds an IronSight dispatcher into your team to coordinate resources, and act as frontline software support.
Field Logistics and Operations Workflow Software (FLOW) Deployed through both a web and mobile app, IronSight connects the office and the field, as well as E&Ps and their vendors – providing a single digital hub for managing field operations.
IronSight acts as a digital work order/ticketing platform, real-time dispatching and logistics hub, digital forms tool, safety platform, and reporting and analytics platform.
Integrate your existing systems (ERP, SCADA, Financial, Analytics, etc) with IronSight to create a seamless flow of data from the office, to the field, and back again.
Field Coordination and Dispatch
IronSight’s DaaS offering provides a professional team of experienced coordinators and dispatchers (DaaSer’s) who use the IronSight platform to manage an operators day-to-day field logistics.
In addition to day-to-day coordination, these DaaSer’s will go the extra mile to source providers, onboard them, and help advise operators on ways to optimize their operations. While they can’t directly share specific details with operators, IronSight DaaSers are able to leverage IronSight’s database to help their clients find the best rates, providers, and avoid common challenges before they happen.
Operators that utilize DaaS are able to quickly and effectively implement IronSight with little to no disruption to routine operations. Because of the impact a DaaSer can have on optimization, many operators choose to make DaaS a permanent part of their operating model.
Business Model
Software as a Service
Annual pricing based on operational area/field
Enterprise pricing available
Multi-year contracts are often eligible for discounts depending on the length of contract.
Other services and fees for integrations/custom development are scoped and priced on a case-to-case basis.
Dispatch as a Service
- DaaS (Dispatch as a Service) is billed at either an hourly rate or daily rate.
Technology Innovations
IronSight has several differentiating factors:
Simple to use, Quick to implement
Traditional solutions can be complex, time consuming, and have a steep learning curve.
From user experience to integrations, IronSight focuses on keeping every aspect of the client experience as simple and clean as possible. This helps mobile users in the field stay focused on their work, not on an app; allows administrators to quickly and easily manage their IronSight back-end (users, resources, locations, etc); and makes the timeline to implement IronSight as fast as 60 days from signed contract to go-live in the field.
Two-Sided
The relationship between supply and demand works both ways. IronSight is designed to work just as well for service providers as it does for operators. Being two-sided improves adoption of IronSight and can often improve the relationships between E&Ps and their Service Providers by making life easier and more profitable for everyone.
Agile and Scalable
IronSight’s universal workflow template (Request, Schedule, Execute, Document, Analyze) maps onto any field service activity allowing IronSight to scale across and with your organization's needs. Combining this scalability with real-time information and communication improves your organization's ability to respond to changes. Whether that means quickly pivoting who’s doing what, where to respond to minute-by-minute logistics challenges in the field or scaling your operations to leverage newly acquired assets – IronSight will move with you.
More Than Software
IronSight can offer a complete solution for logistics management by providing both the software and service needed to manage logistics from start to finish. By combining industry leading software with expert coordination and dispatch, IronSight’s clients can leverage priority support, more effectively inform IronSight’s product roadmap, and improve implementation by having a hands-on team to reduce the typical challenges faced when introducing new processes and software.
Applications
IronSight can solve many specific challenges faced by both operators and service providers alike, but in general problems fall into a few categories:
Transparency and Accountability Digitizing services from end-to-end allows operators to gain real-time visibility into their field operations, regardless of the type of service. Features like GPS field view, read receipts, and an activity log for every job help keep everyone accountable to doing what they’ve committed to doing.
Communication Challenges By providing all the information on a job upfront with a single platform for managing each job, IronSight streamlines communication. In-app chat, activity logs, detailed job information, notifications, and more all help keep teams on the same page. With IronSight, you’ll always know who’s doing what, when and where.
Inefficient Workflows Using paper-based processes, spreadsheets, emails, phone calls, can all lead to challenges when it comes making an operation run efficiently. These methods often result in a lot of waiting, re-entering, and manually passing information from one person/team to the next.
On top of this, many operations also rely on software solutions that either serve one narrow function (such as digital forms), or offer so many functions that some of them don’t work as well as they should (such as SAP). In addition, these solutions can struggle to integrate with each other, leading to a need for even more double entries and admin.
IronSight solves these problems by focusing on workflows from end-to-end; taking a job from request to invoice, and pulling in data needed from other systems, generating data no other systems do, and then pushing all of it out to any system that needs it.
Lack of data IronSight helps user generate massive amounts of new data, and digitizes existing data streams that would otherwise remain siloed, or require lots of labor to manually convert or re-enter
Optimization Challenges and Lack of Agility All of the challenges listed above can stack up on each other, leading to an inability to respond to changes quickly, and a lack of baseline performance to understand how and where optimization can happen.
IronSight makes it possible to get the field operations and logistics information you need, when you need it, how you need it, and lets you get that information wherever it’s needed.